Transport, delivery, and warehousing: common injuries and how to prevent them

In the age of online shopping and fast delivery, there are more truck drivers, handlers, and delivery workers—and more injuries too. These jobs often involve lifting heavy loads, working in demanding environments, or spending long hours on the road—all of which increase the risk of workplace accidents. Fortunately, there are many concrete steps you can take to protect yourself. Learn more in this article.

The most common injuries in transport, delivery, and warehousing

Some injuries occur frequently in these sectors due to the physical nature of the work. The most common are:

Musculoskeletal disorders (MSDs)

MSDs involve damage to muscles, joints, and nerves. These include:

• Lumbar sprains, with or without nerve irritation

• Herniated discs

• Tendinitis, bursitis, carpal tunnel syndrome
  They often occur due to sudden movements, excessive effort, or repetitive motions.

Slips and falls

A frozen, unstable, or cluttered floor, poorly stored materials, a cramped workspace... all these factors increase the risk of falling, with consequences such as:

• Fractures

• Sprains

• Bruises
  The lack of proper equipment (straps, gloves, functioning brakes, etc.) is also a major risk factor.

Injuries related to heavy loads

Lifting an unbalanced or overly heavy load can cause:

• Back injuries, especially if the load shifts the center of gravity forward

• Muscle strain from poorly controlled effort

• Shoulder or knee injuries

It is essential to use proper equipment (dollies, carts, etc.) and ensure the area is clear and safe.

Accidents involving industrial vehicles

Forklifts and other motorized machines are useful… but can also be very dangerous. Accidents involving this equipment sometimes lead to:

• Major trauma

• Serious fractures

• In extreme cases, death

Exposure to noise and vibrations

These are less visible risks but very real ones. Over time:

• Noise can cause hearing loss or tinnitus

• Vibrations can lead to osteoarthritis or conditions like carpal tunnel syndrome

Main risk factors in transport and warehouse environments

Several factors increase danger in the field:

1. Lack of protective equipment – The absence of helmets, safety goggles, gloves, or proper footwear increases injury risk.
2. Lack of training – Lifting improperly, adjusting tools incorrectly, or storing objects carelessly... human errors that can have serious consequences.
3. Unsafe environment – Warehouses are often full, with little room to move. Blind corners, poorly marked zones, and misplaced equipment create hazards.
4. Fatigue and work overload – Fast-paced environments with rare breaks. Fatigue lowers alertness, and speed increases the risk of mistakes. Together, these factors promote accidents.

How to prevent injuries

It’s not always possible to eliminate all risks, but many practical strategies can help reduce them.

1. Take proper training – A good course on safe handling, equipment use, and ergonomic principles can make a real difference.

2. Use personal protective equipment (PPE) properly – Choose it carefully and ask for advice at a specialized store if needed:

   • Shoes: not too tight or too loose

   • Helmets: properly adjusted and secure

   • Goggles: covering the eyes and sides well

3. Maintain good working posture – Here are a few essential reminders:

   • Keep your back straight and bend your knees to lift loads from the ground

   • Bring the load close to your body before lifting

   • Avoid twisting: turn with your legs, not your back

   • Use a step ladder or stool for overhead loads
     If needed, an occupational therapist can help you adjust your techniques.

4. Organize and mark work zones – Good visual organization in the warehouse reduces collisions and accidents. Clearly mark traffic zones, safety instructions, pedestrian walkways, etc.

5. Respect safety standards – Following the rules, even when in a rush, is crucial. Every overlooked detail can have a big impact.

What to do if an accident happens? 

Even with every precaution, accidents can still happen. If one does, here’s what to do:

1. Stop working immediately (if possible)
2. Inform your employer 
3. See a doctor and get a medical certificate
4. Fill a claim with the CNESST
5. Begin any prescribed treatments (physiotherapy, occupational therapy, etc.)

Rehabilitation services are generally covered by the CNESST. Depending on the injury, you may be referred to:

• A physiotherapist or physical therapy technician
• An occupational therapist
• A psychologist or stress management professional
• An acupuncturist, in some cases
• An ergonomist, in some cases

To learn more about the steps to take, visit our Workplace Accident (CNESST) page.

In summary

Working in transport, delivery, or warehousing comes with risks. But with the right habits, proper posture, suitable equipment, and constant awareness, you can protect your health—and that of your coworkers.

If you have questions about injury prevention in the workplace, talk about it in your organization. And most importantly, consult prevention and rehabilitation professionals. They’re here to help you stay healthy—at work and in daily life.

Have you experienced a workplace accident or want to prevent injuries before they happen? Contact us today at 1 888 951-8667. 

Article written by Marion Caucanas, physiotherapy technologist.

Related article: “Regaining Confidence After a Workplace Accident.”