Transport, delivery, and warehousing: common injuries and how to prevent them

In the age of online shopping and fast delivery, there are more truck drivers, handlers, and delivery workers—and more injuries too. These jobs often involve lifting heavy loads, working in demanding environments, or spending long hours on the road—all of which increase the risk of workplace accidents. Fortunately, there are many concrete steps you can take to protect yourself. Learn more in this article.

The most common injuries in transport, delivery, and warehousing

Some injuries occur frequently in these sectors due to the physical nature of the work. The most common are:

Musculoskeletal disorders (MSDs)

MSDs involve damage to muscles, joints, and nerves. These include:

• Lumbar sprains, with or without nerve irritation

• Herniated discs

• Tendinitis and bursitis

They occur as a result of a wrong move, an overly intense effort, or a combination of exertion in a strained position.

Slips and falls

A frozen, unstable, or cluttered floor, poorly stored materials, a cramped workspace... all these factors increase the risk of falling, with consequences such as:

• Fractures

• Sprains

• Bruises

The environment, floor conditions, and lighting all have an impact on fall-related risks.

Injuries related to heavy loads

Lifting an unbalanced or overly heavy load can cause:

• Back injuries, especially if the load slips and one tries to catch it
• Muscle strains caused by poorly controlled effort
• Shoulder or knee injuries due to a wrong move while handling a load or a loss of balance

It is essential to use the right equipment (dollies, carts, etc.) to reduce physical effort and to ensure that the environment is clear and safe.

Accidents involving industrial vehicles

Forklifts and other motorized machines are useful… but can also be very dangerous. Accidents involving this equipment sometimes lead to:

• Major trauma

• Serious fractures

• In extreme cases, death

Exposure to noise and vibrations

These are less visible risks but very real ones. Over time:

• Depending on the level and duration of exposure, noise can lead to hearing loss or tinnitus.
• Vibrations, depending on their intensity and duration, can cause osteoarthritis and lower back pain (under certain conditions). 

How to prevent injuries

It’s not always possible to eliminate all risks, but many practical strategies can help reduce them.

1. Take proper training – A good course on safe handling, equipment use, and ergonomic principles can make a real difference.

2. Use personal protective equipment (PPE) properly

3. Maintain good working posture

4. Organize and mark work zones – Good visual organization in the warehouse reduces collisions and accidents. Clearly mark traffic zones, safety instructions, pedestrian walkways, etc.

5. Respect safety standards – Following the rules, even when in a rush, is crucial. Every overlooked detail can have a big impact.

What to do if an accident happens? 

Even with every precaution, accidents can still happen. If one does, here’s what to do:

1. Notify your employer and report the accident
2. Stop or reduce work and difficult tasks, as needed
3. Consult a doctor to obtain a medical certificate, when necessary
4. Fill a claim with the CNESST
5. Begin any prescribed treatments (physiotherapy, occupational therapy, etc.)

Rehabilitation services are generally covered by the CNESST. Depending on the injury, you may be referred to:

• A physiotherapist or physical therapy technician
• An occupational therapist
• A psychologist or stress management professional
• An acupuncturist, in some cases
• An ergonomist, in some cases

To learn more about the steps to take, visit our Workplace Accident (CNESST) page.

In summary

Working in transport, delivery, or warehousing comes with risks. But with the right habits, proper posture, suitable equipment, and constant awareness, you can protect your health—and that of your coworkers.

If you have questions about injury prevention in the workplace, talk about it in your organization. And most importantly, consult prevention and rehabilitation professionals. They’re here to help you stay healthy—at work and in daily life.

Have you experienced a workplace accident or want to prevent injuries before they happen? Contact us today at 1 888 951-8667. 

Article written by Marion Caucanas, physiotherapy technologist. In collaboration with our team at Intergo.

Related article: “Regaining Confidence After a Workplace Accident.”